What to Do If You Smell Gas in Your Home
Smelling natural gas in your home is a serious safety emergency. Gas leaks can cause fires and explosions. This guide covers the immediate safety actions you must take, how to identify potential gas leak sources from your heating equipment, and what to do about your HVAC system after the gas utility has secured the site.
Immediate Steps to Take
1. EVACUATE IMMEDIATELY — leave your home right away. Do not operate any electrical switches, lights, appliances, or phones while inside. 2. Do not attempt to locate the leak yourself. Do not light matches or create any sparks. 3. Once safely outside and away from the building, call your gas utility emergency line or 911. 4. Do not re-enter the building until the gas utility or emergency services has cleared it and confirmed it is safe.
Next Steps
5. Common sources of gas odours from HVAC equipment include a loose gas line fitting, a gas valve that is not closing fully, a pilot light that has gone out, or burner misalignment. 6. After the gas utility has secured the site and restored gas service, call a licensed gas fitter to inspect your HVAC equipment and repair any gas leaks or equipment faults before restarting your furnace, boiler, or water heater. 7. Do not attempt to restart gas equipment yourself after a leak — a professional inspection is essential for safety.
When to Call CANRO
If the steps above do not resolve your issue or if you encounter any gas odour, carbon monoxide alarm, electrical hazard, or visible damage, contact CANRO Heating & Cooling immediately. Our licensed technicians are available for prompt service across Greater Vancouver. Emergency service is available for urgent situations. Call (604) 359-1081 for fast, professional help.
Why Professional Service Matters
Attempting HVAC repairs without proper training and licensing can be dangerous — especially with gas-fired equipment. Licensed gas fitters have the training, diagnostic equipment, and parts to safely diagnose and repair your system. CANRO Heating & Cooling technicians are Red Seal certified, fully licensed, and insured for your protection.
Safety Reminder
If you smell gas, suspect carbon monoxide or believe there is an immediate danger, leave the property and contact emergency services or the appropriate gas emergency authority. Do not remain inside — exit the building immediately and call for help from outside.