Understanding Boiler Warranties for Metro Vancouver Homes
Understanding boiler warranties is essential when investing in a new boiler or having major repairs performed on your existing system. Warranties protect your investment and provide peace of mind, but only if you understand what is covered, what is excluded, and how to keep the warranty valid. CANRO Heating and Cooling installs boilers from leading manufacturers and provides clear warranty documentation with every installation and major repair. This guide covers the types of warranties available for boilers in Metro Vancouver, including manufacturer warranties, labour warranties, and how to ensure your coverage remains valid. Serving Vancouver, Burnaby, Surrey, Richmond, Coquitlam, Langley, and all surrounding communities since 1989.
Manufacturer Warranties for New Boiler Installations
New boiler installations come with manufacturer warranties that cover defects in materials and workmanship. Standard warranty terms vary by manufacturer and model. Weil-McLain offers limited lifetime heat exchanger warranties on many models with a 10-year parts warranty. Viessmann provides a 10-year heat exchanger warranty on their Vitodens series. Navien offers a 15-year heat exchanger warranty on their condensing boilers. Lochinvar provides a 10-year heat exchanger warranty. IBC offers a 10-year heat exchanger warranty. These warranties cover replacement of the failed component but typically do not cover labour costs for the replacement. The warranty period starts from the date of installation, so proper documentation is essential. CANRO registers all new boiler installations with the manufacturer on your behalf to ensure warranty coverage.
CANRO's Labour Warranty on Boiler Work
In addition to manufacturer warranties, CANRO provides a labour warranty on all boiler installations and major repairs we perform. Our labour warranty covers the workmanship of the installation or repair, meaning if an issue arises due to how the work was performed, we will correct it at no additional charge within the warranty period. Labour warranties are separate from manufacturer component warranties and cover different types of potential problems. The specific warranty period depends on the scope of work and is clearly stated in your installation or repair agreement. CANRO's labour warranty reflects our confidence in the quality of our work and our commitment to customer satisfaction. We stand behind every boiler installation and repair we perform.
Keeping Your Boiler Warranty Valid
Boiler warranties include conditions that must be met to remain valid. The most important requirement is that the boiler must be installed by a licensed professional, which is always the case with CANRO installations. Annual professional maintenance is required by most manufacturers to keep the warranty valid, and CANRO can perform this maintenance for you. Documentation must be kept including the original installation invoice, warranty certificates, and annual maintenance records. The boiler must be operated within the manufacturer's specified parameters, including proper water chemistry and system pressure. If you sell your home, some manufacturer warranties are transferable to the new owner within a specified timeframe. CANRO maintains complete records of all work we perform and can help you navigate warranty claims if needed.
Safety Reminder
If you smell gas, suspect carbon monoxide or believe there is an immediate danger, leave the property and contact emergency services or the appropriate gas emergency authority. Do not remain inside — exit the building immediately and call for help from outside.