My Heat Pump Is Too Loud — Solutions for Vancouver Neighbour Complaints

Published: July 23, 2026 — CANRO Heating & Cooling — Greater Vancouver, BC

Sound Blankets

A sound blanket wraps around the compressor section of the outdoor unit. It absorbs mechanical noise from the compressor. Cost: $200-500 installed. Reduces sound by 5-10 dB. Compatible with most heat pump brands. Must be installed correctly — it should not restrict airflow or block the coil. A cost-effective first step.

Sound Barriers

A sound barrier (fence, wall, or vegetation) between your unit and the neighbour property. Requirements: must be at least as high as the unit, must not restrict airflow to the unit (maintain 5+ feet clearance on all sides), made of absorptive material (not reflective — a solid wall can reflect noise). Barrier height: 6-8 feet typically needed for significant reduction.

Replacement with Quiet Unit

If other solutions do not resolve the complaint, replacing with a quieter model may be the only option. Quietest heat pumps: Mitsubishi Zuba (as low as 45 dB), Fujitsu Halcyon (48 dB), Daikin Aurora (50 dB). Cost to replace: $8,000-14,000. Check your strata bylaws — some require specific noise levels for replacement units.

Safety Reminder

If you smell gas, suspect carbon monoxide or believe there is an immediate danger, leave the property and contact emergency services or the appropriate gas emergency authority. Do not remain inside — exit the building immediately and call for help from outside.